We send notifications by SMS only in situations where your service could be affected by circumstances you might not be aware of.
Examples could include:
- A service expired and we did not get a cancellation or renewal from you.
- An invoice is so overdue, suspension procedures are being implemented.
How do I set SMS notifications?
You can update the settings in your Profile.
- You can set a special number that is different to the mobile we have on file under Notification Mobile. If no number is set in Notification Mobile, our system will attempt to find a mobile number under your account.
- You can turn on or off SMS Notifications in the Notifications Tab.
At present we only send SMS message to UK mobile numbers.