Home -> Knowledgebase -> Email -> Microsoft Surface email setup
Microsoft Surface email setup
Before you can configure email software to send and receive emails from our servers, you must:
  • Ensure you have your incoming, outgoing, username and password details ready to go
  • Outgoing email is an optional service from 2020Media. Therefore you may be using an incoming mail server from 2020Media and an outgoing mail server from a third party

 

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use the Microsoft Surface tablet or its Mail application. For further assistance in using Mail please visit Microsoft's Surface support pages.

Setup an email account on the Microsoft Surface website tutorial

  1. Open Mail
  2. Perform a left slide by putting your finger at the edge of the right hand side of the screen and slide it towards your left
  3. Tap Settings
  4. Tap Accounts
  5. Tap Add an account
  6. Tap Other account
  7. Tap IMAP
  8. Tap Connect
  9. Tap Show more details
  10. Fill in the following details:

    Email Address/Username: The email address you are sending email from.
    Password: The password used for this email account.
    Incoming (IMAP) email server: mail.2020media.com. Set the port to 143.
    Incoming server requires SSL: Unselected
    Outgoing (SMTP) email server: smtp.2020smtp.net or your own SMTP provider. Set the port to 587.
    Outgoing server requires SSL: Unselected
    Outgoing sever requires authentication: Selected.
    Use the same username and password to send and receive mail: Selected OR use the SMTP username and password given in the account credentials document.

  11. Tap Connect