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Email -Features and Control Panel

2020Media email service offers some new features we hope you'll find useful

New Features

  • IMAP and IMAPS access to all accounts, in addition to POP3.
  • Mailbox size increased to at least 2GB on 2020Media managed mail.
  • Control panel to manage your settings on 2020Media managed mail.
  • Auto-expiry of messages over 90 days old for security.
  • Auto-expiry of messages in Junk folder after 30 days*.
  • Unique to 2020Media: Ability to pick up Junk filtered messages using POP3*
  • 20GB Mailbox also available.


Groupware Features available on PlusUsers

  • Shared Domain folder: all users can access this folder - perfect for sharing documents.
  • Calendar: A personal/shared calendar for your users.
  • Address book: a personal/shared address book.
  • WebSync Support: Allow users to Sync Addressbook & Calendar data via Outlook and vice-versa.
  • Junk Mail filtering: a service available at no cost to try.

Email Control panel

An email control panel is now part of the customer portal, using our unique Gems - direct access to the tools and features you use the most. The interface allows customers on 2020Media Managed email the ability to create and modify mailboxes, set up forwarding, and delete unwanted accounts.
If you're not sure if you are on the 2020Media Managed email service, please contact us- most customers are on it already, or can be switched free of charge with no downtime.

Advanced Users

If you're an advanced user, you might find some of the following information useful

Junk Email

In a feature we believe unique, you can download the junk email for offline use.

*Prerequisite: You must be a subscribed to 2020Media's Junk email filtering service.

So username: john @ smith.com becomes username: junk..john @ smith.com.


Retaining email

If you only access your email via 2020 webmail or IMAP, you should set up a mail client with POP3 access to regularly download messages from our server. Otherwise any unread email on our mail server more than 90 days old will be expired and no longer be accessible.