Each active contact on an account will receive a regular email letting them know of new documents or information that is applicable to them. This helps you keep up to date on account activity and can alert you in case there have been any suspicious actions.

When a new document is published in the portal. we send an email, within 24 hours, informing the relevant contact of our customer that there is a new document for them.

Here's how you can view and edit your notification emails preference in your account profile:

1. Log in to your 2020Media account at https://pfs.2020media.com.
2. Click My Profile.
3. Click Edit.
4. Click Update your Profile below Edit
5. Click Notifications on the tabbed display.
6. Check or uncheck the box under Opt out of Document Alerts by Email according to your preferences.
7. Click Update.

Note we will always send some communication by email, such as renewal notices, expiry notices, payment notifications and these cannot be opted out from.